As a potential client, you benefit from the reassurance
that if you retain the services of a member of the
Confederation of Cleaning Professionals, they:
- Work to a strict code of practice.
- Take care to provide a first class professional
service.
- Carry industry recognised qualifications.
-
Operate a "guaranteed quality" policy.
- Are carefully assessed to ensure that Confederation
standards are maintained.
- Are fully insured.
- Believe in good old-fashioned service and customer
care.
Code
Of Practice:
Members and Corporate Members of the Confederation
undertake to adhere to the Confederation’s
code of practice.
A Member shall not use his/her status as a member
of the Confederation for direct personal gain and
shall seek always to enhance the professional image
of the Confederation by:
- Maintaining a high
standard of integrity in all his
working relationships whether inside or outside
the organisation in which he or she is employed.
- Fostering the highest
possible competence and expertise among those for whom he or she may be responsible.
- Complying with both the letter and spirit of the
appropriate
legislation of the country in which
he or she works.
- Discharging
any obligations into which he or she
may have entered in the course of their employment
or matters of business.
- Rejecting
working practices which might reasonably
be deemed improper.
- Ensuring the availability
of appropriate training for any staff under his or her control and
encouraging staff to take part in such training.
- Raising his or her own standards
of professional competence by taking advantage of any training
that may be made available.
- Not divulging
any confidential information which
may be received in the course of employment,
and not seeking to use such information to his or her
personal advantage.
- At all times, deal with existing and potential clients
in a fair
and professional manner.
The case of any Member reported to have breached
the Code of Practice will be considered by the Council
of the Confederation and if proven action may be
taken such that the Member may be admonished, suspended
or removed from Membership. |
